THE CHALLENGE OF THE PASSENGER CENTRIC TRANSPORTATION - SMART4PAX

Abstract : Today, new services, offers, products open a realm of possibilities to the imagination of individuals, leading to profound changes in the way we move. While transport was very often viewed as a constraint, mobility becomes a way of life. In human societies, mobility is increasingly understood in terms of social links' creation, opportunities and synergies rather than pure problem of travelled distance (Amar [1]). The Human mobility becomes individual in the sense where each one conceives his own "mobility cocktail". Changes in individual preferences, behaviors and lifestyles together with innovative Information Communication Technologies (ICT) are likely to impact the way travelers plan their mobility behavior and value their own mobility choices. This mobility behavior and choices concern all the different transport modes that have to be used to perform the full trip i.e. the door-to-door travel is therefore intrinsically multimodal. Multimodality presupposes the availability of a large range of transport options and various combinations of them that can transfer passengers from their origin to their destination. One stake of multimodality is the ease to change scale, for instance when travelling successively by air with an intercontinental flight and by route with bus or car. Communication technologies and data sharing henceforth are essential part of transport systems. They enable transport mode operators to propose new services to facilitate the traveller's empowerment and autonomy. Beyond traditional transport modes organized by operators, additional services indeed provide travelers with means to organize, control and optimize their own door-to-door mobility and to turn their travel time into useful or even enjoyable time. These services add value to the travelers' mobility space-time and may change their perception of travel time. Along the way these services can impact travelers' mobility choices. Today the transportation system is oriented on the various means of transport, the objective here is to put the passenger in the centre of the transportation system, and to provide Smart solutions to improve Passenger Seamless Mobility and experience. We will address the challenge of the Passenger Centric Transportation through 4 pillars: • Smart for Enhancing passenger experience, new relation to the journey putting the passenger in the centre of the decision-making process, taking into account its profiles its needs and expectations.
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Georges Mykoniatis, Stéphane Puechmorel, Isabelle Laplace. THE CHALLENGE OF THE PASSENGER CENTRIC TRANSPORTATION - SMART4PAX. IC-EPSMSO 2019, Jul 2019, Athenes, Greece. ⟨hal-02344707⟩

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