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Communication dans un congrès

Redesigning systems for Single-Pilot Operations: the mutual awareness problem for remote crews

Abstract : Currently, fight safety is ensured by the collaboration of at least two pilots in the cockpit. Thanks to progress in automation and telecommunication, aircraft manufacturers and aviation companies envision that a single pilot in the cockpit assisted by a pilot on the ground (i.e Single-Pilot Operation) could ensure fight operations while requiring less human resources. However, without appropriate collaboration tools, this situation of remote collaboration may lead to a degradation of the awareness of actions and attitudes between the two pilots (i.e. mutual awareness). In this paper, we propose to enrich the understanding of the remote collaboration problems of two pilots through a fine-grained analysis of mutual awareness needs. First, we describe awareness frameworks from the literature. Second, we identify awareness issues during a case study involving a crew of pilots in two distant fight simulators. Third, we refine the relevant awareness concepts through exploratory prototyping of collaborative tools. These prototypes are based on three scenarios involving specific awareness requirements including 1) visualizing the physiological state of the pilot on board during a non stabilized approach, 2) an emergency decision making, and 3) global awareness during a whole fight for a better efficiency of the ground assistant operator at the arrival. In this article our contribution is a refined study of the awareness needs adapted to the context of remote collaborative piloting, with the final objective of designing more appropriate tools.
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Communication dans un congrès
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Contributeur : Maxime Bardou Connectez-vous pour contacter le contributeur
Soumis le : mardi 7 juin 2022 - 14:28:55
Dernière modification le : mercredi 15 juin 2022 - 15:46:35


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Maxime Bardou, Catherine Ledontal, Jean-Paul Imbert, Mickaël Causse, Maxence Bidegaimberry, et al.. Redesigning systems for Single-Pilot Operations: the mutual awareness problem for remote crews. The 20th European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centred Computing on the Design of Cooperation Technologies, Jun 2022, Coïmbre, Portugal. ⟨10.48340/ecscw2022_ep03⟩. ⟨hal-03689662⟩



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