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Air Transportation and Multimodal, Collaborative Decision Making during Adverse Events

Lynnette Dray 1 Aude Marzuoli 2 Antony Evans 3 Isabelle Laplace 4 Eric Féron 2
1 CAM - University of Cambridge [UK]
2 Georgia Institute of Technology [Atlanta]
3 UCL - University College of London [London]
4 DD - ENAC - Programme transverse Développement Durable
ENAC - Ecole Nationale de l'Aviation Civile
Abstract : This paper makes the case for multimodal Collaborative Decision Making (CDM) during adverse events. Two case studies, the Asiana Crash in the US, and an hypothetical closure of London Heathrow airport in Europe, demonstrate that multimodal alternatives to reaccommodate passengers impacted by diversions and cancellations, have the potential to significantly decrease passenger delay at effective costs. Based upon additional evidence and interviews conducted a preliminary study sponsored by the EU, a multimodal CDM concept is elaborated, defining milestones and information flows to support harmonized decision-making and passenger treatment, and ensure a faster recovery process from a passenger standpoint.
Keywords : CDM
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https://hal-enac.archives-ouvertes.fr/hal-02095937
Contributor : Laurence Porte <>
Submitted on : Wednesday, April 10, 2019 - 10:38:59 PM
Last modification on : Thursday, April 11, 2019 - 1:15:49 AM

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  • HAL Id : hal-02095937, version 1

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Lynnette Dray, Aude Marzuoli, Antony Evans, Isabelle Laplace, Eric Féron. Air Transportation and Multimodal, Collaborative Decision Making during Adverse Events. AEGATS 2016, Advanced Aircraft Efficiency in a Global Air Transport System, AAF, Apr 2016, Paris, France. ⟨hal-02095937⟩

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