 |
Communication dans un congrès
Investigations of Process Mining Methods to discover Process Models on a Large Public Administration Software
Abstract : Maintaining large and aging applications in a software house, with heterogeneous technologies, is very challenging. Whereas it is mandatory to continuously enhance user experience and maintain a good quality of service, the real business usage can be difficult to know precisely. To reach this goal, our project is to discover business models from the analysis of "logs". In this paper, we report on existing studies about applying process mining techniques and on our own experience with large datasets generated from daily end-user activities within an existing public services software. Our experiments led us to identify an interesting combination of features making our data hard to process with existing techniques. We conclude by providing perspectives to enable process discovery with such specific data.
Littérature citée [24 références]
https://hal-enac.archives-ouvertes.fr/hal-02158902
Contributeur : Celia Picard Connectez-vous pour contacter le contributeur
Soumis le : mardi 30 juin 2020 - 14:45:09
Dernière modification le : mardi 22 mars 2022 - 08:41:55
Contributeur : Celia Picard Connectez-vous pour contacter le contributeur
Soumis le : mardi 30 juin 2020 - 14:45:09
Dernière modification le : mardi 22 mars 2022 - 08:41:55
Fichier
Investigations of Process Mini...
Fichiers produits par l'(les) auteur(s)